Customer Support

Implementation

Your needs will govern which setup and training services we provide. You may need some or all of the following services.

1) Pre-installation Survey - An evaluation of your organization's readiness to install the software, your existing data and its conversion process, and its expected benefits.

2) Software Installation - Installation of ProTek Plus and setup of your database. Data from your existing system will be transferred if possible. Our installation support may be provided on your site or with detailed instructions and telephone support as provided with the software maintenance agreement.

3) Implementation Leader - Collaborative consulting support providing guidance and coordination in implementing ProTek Plus.

4) Turnkey System - Complete installation of OpWare provided server(s), operating system, and all application software.